Shipping policy
Shipping Policy
Last Updated: October 21, 2026
Thank you for shopping with VEAKOO. We're committed to providing clear shipping information and helping you stay informed about your order.
1. Shipping Destinations
We currently ship to eligible addresses within the United States.
Available shipping services and charges are displayed at checkout.
2. Order Processing
Orders are typically prepared for shipment within [ACTUAL PROCESSING TIME] business days after payment confirmation, excluding weekends and public holidays.
Processing times may vary during holidays, high-volume periods, or when additional order verification is required.
3. Estimated Delivery Times
Once your order has shipped, estimated delivery takes [ACTUAL TRANSIT TIME] business days, depending on your destination and shipping method.
The total estimated time to receive your order includes processing time plus shipping transit time.
Delivery estimates are not guarantees and may be affected by carriers, weather, or other circumstances.
4. Shipping Costs
Shipping charges are displayed during checkout before payment is completed.
Any free shipping promotions or order-value thresholds will be clearly indicated on our website or at checkout when available.
5. Order Tracking
When your order ships, you will receive a shipping confirmation email with tracking information where available.
Tracking updates may take some time to appear after the shipping carrier receives your package.
6. Incorrect Shipping Addresses
Please review your delivery address carefully before placing an order.
If you discover an address error, contact us as soon as possible at veakoo@outlook.com.
We will try to assist with corrections before shipment, but changes may not be possible once an order has been dispatched.
7. Delayed, Lost, or Damaged Shipments
If your package is delayed, lost, or arrives damaged, please contact our support team with your order number.
We will review your case, help investigate with the shipping carrier, and provide an appropriate resolution based on the circumstances and applicable law.
If we cannot ship your order within the stated shipping timeframe, we will notify you and provide the legally required option to accept a delay or cancel for a refund.
8. Order Changes and Cancellations
Please contact us promptly if you need to change or cancel your order.
Once an order has shipped, address changes or cancellations may no longer be available.
For return requests after delivery, please refer to our Return & Refund Policy.
9. Contact Information
For shipping questions or order assistance:
Email: veakoo@outlook.com
Website: https://veakoo.com
We appreciate your patience and thank you for choosing VEAKOO.